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Thank you for using TV Cast! We greatly value your feedback and suggestions. If you have any questions, comments, or need assistance, please reach out to us through the following channels.
Frequently Asked Questions
How do I connect to my TV or projector?
Make sure your phone and TV/projector are connected to the same WiFi network, then follow these steps:
- Open the TV Cast app
- Tap the "Select Device" button on the home screen
- Wait for the app to scan and display available devices
- Tap the name of the device you want to connect to
- Once connected, you can start selecting content to cast
Why can't I find my TV/projector device?
Possible causes and solutions:
- Make sure your phone and TV/projector are on the same WiFi network
- Check if DLNA/UPnP is enabled on your TV/projector
- Restart your router, TV/projector, and phone
- Temporarily disable VPN or proxy services on your phone
- Make sure AP isolation is not enabled on your router
What should I do if the casting is laggy or stuttering?
The following tips may help improve casting quality:
- Ensure your WiFi signal strength is good
- Close other bandwidth-intensive apps on your phone
- Lower the casting quality setting (adjustable in app settings)
- Use a 5GHz WiFi network instead of 2.4GHz
- Restart your router and devices
How do I cancel auto-renewal?
The method for canceling auto-renewal depends on your purchase channel:
Purchased through App Store:
- Open the Settings app on your iPhone
- Tap your Apple ID (at the top)
- Tap "Subscriptions"
- Find "TV Cast"
- Tap "Cancel Subscription"
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